57683 - Content and Campaigns Manager – HMPPS Communications

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Content and Campaigns Manager – HMPPS Communications

Grade SEO/Band B

Permanent / Full time

Location: National

Job description   

We are looking for an exceptional communications professional to join the HM Prison and Probation (HMPPS) communications team in the Ministry of Justice. You will manage a creative team to deliver internal communications and contribute to wider team initiatives and campaigns.

Working to the Head of Campaigns and Content this role works to articulate the voice of HMPPS through consistent and clear editorial guidance, effective storytelling, planning and message management.

The role has two primary functions; to manage the HMPPS intranet and to help oversee the planning and delivery of our central staff-facing campaigns.

As editor-in-chief, the role is responsible for ensuring all information and content is brilliantly written in plain English, and explain our vision, values and objectives. You will also be responsible for working with teams from across the business to support their intranet content requests.

You will lead a team of editorial and content creators that together help bring the work of HMPPS alive and manage the intranet on a day-to-day basis.

This is a non-operational role, based nationally as part of the HMPPS Communications Group within the Ministry of Justice Communication Team, reporting to the Head of Content and Campaigns.

Following completion of a six-month probationary period, the post-holder will have a small team of direct reports.  

Key Responsibilities

• Leading and managing the content team to ensure the HMPPS Intranet is updated daily with key messages and stories
• Planning and managing a publishing schedule for the platform, and engaging with internal stakeholders and the wider team to ensure their content is published in a timely manner
• Championing rigorous editorial standards and the use of plain English across the intranet platform. This includes being responsibility for managing our style guides and ensuring their implementation in all content
• Leading a clear commissioning pipeline which ensures all content conforms to the golden narrative threads from the HMPPS and OneHMPPS communications strategies, and all agencies get equal billing
• Responding to feedback and learning from internal evaluation mechanisms by addressing issues in content and guidelines as necessary
• Ensuring delivery and production of corporate reports such as annual report, business plan, how HMPPS works and org charts. Including working with key directorates (e.g. finance) to ensure delivery of products to agreed expectations, timetable and budgets
• Responsible for ensuring evaluation is up to date, as well as any ad hoc high priority requests are met, and presenting insight at monthly meetings
• Working to the Head of Content and Campaigns to manage and deliver corporate campaigns.
• Being an active and positive part of our team.

Application Deadline and Interview Dates

A written test will be conducted as part of the interview process

The test will be emailed to candidates before the interview.

Application closing date is 18 May at 2359 hrs

Interviews to be conducted June tbc

Competencies and Strengths

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing - Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness. Ensure communication has a clear purpose and takes into account people’s individual needs. Share information as appropriate and check understanding. Show positivity and enthusiasm towards work, encouraging others to do the same. Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.
• Working Together - Encourage joined up teamwork within own team and across other groups. Establish professional relationships with a range of stakeholders. Collaborate with these to share information, resources and support. Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another. Put in place support for the wellbeing of individuals within the team, including consideration of your own needs. Make it clear to all team members that bullying, harassment and discrimination are unacceptable. Actively seek and consider input of people from diverse backgrounds and perspectives. 
•  Managing a Quality Service- Develop, implement, maintain and review systems and services to ensure delivery of professional excellence. Work with stakeholders to set priorities, objectives and timescales. Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money. Identify risks and resolve issues efficiently. Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements. Establish ways to find and respond to feedback from customers about the services provided.

1. Developing Self and Others

Prioritise and role-model continuous self-learning and development. Identify areas individuals and teams need to develop in order to achieve future objectives. Support colleagues to take responsibility for their own learning and development. Ensure that development opportunities are available for all individuals regardless of their background or desire to achieve promotion. Ensure individuals take full advantage of learning and development opportunities available to them, including workplace based learning. Encourage discussions within and between teams to learn from each other’s experiences and change organisational plans and processes accordingly.

Salary, Working Arrangements & Further Information:

Salary

Existing civil servants on level transfer will retain their level of pay unless this is lower than the starting salary as outlined in MoJ T&Cs.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices, and requirements for particular working patterns will be accommodated wherever possible.

Further information If you have any queries about completing the application form, the terms of employment, the recruitment process or you need any further information about the vacancy you are encouraged to contact: james.davies7@justice.gov.uk

Level of security checks required   

Security Clearance (SC)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

• You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
• You were studying abroad
• You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.