80315 - County Court Bailiff

The national salary range is £22,940, London salary range is £27,000. Your salary will be dependent on your base location.
3
12 Months
London
London, Wandsworth , Brentford
Brentford County, TW8 0JJ, Wandsworth County, SW15 2SU
AO
AO
Permanent
Full Time, Part Time, Part Time/Job Share, Flexible Working
Operational Delivery, Investigation

HM Courts & Tribunals Service 

Directorate: London Region

Job Title: County Court Bailiff 

Postholders must hold a full UK Driving Licence (see info below)

No of Posts: 3

Locations

Wandsworth County Court (2x posts) 76-78 Upper Richmond Road, Putney, SW15 2SU

Brentford County Court (1 Post) Alexandra Road, High Street, Brentford, TW8 0JJ

Duration: Permanent

Pay Span or equivalent: AO

These positions are available for external applicants as well as existing civil servants on level transfer or promotion. 

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Secondments and loans will be considered on an individual basis.  

The Role:

Are you a friendly, helpful and enthusiastic person?

HMCTS is looking for dynamic individuals with great communication skills and a can-do attitude to join our Bailiff teams.

Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison.  Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.

This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions. Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met. 

So, what do we need from you?

• A driving licence. 
• A road worthy vehicle is essential for the role. 
• There is some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required is also required.
• Great communication skills – both written and verbal
• Commitment to providing a brilliant service for our customers
• Ability to handle difficult conversations
• Ability to provide information, quickly and clearly
• A real passion for supporting and helping people

Driving is an essential part of the job role and in order to apply you must:  Be fit to drive and have a valid EU or UK Driving licence with fewer than 6 points and must have no pending convictions; Have not had any drink-driving convictions and no pending convictions.  Have access to and be able and ready to use your own car for work purposes. After completion of your probation period, you will have the option to take part in the Department’s car leasing scheme- via which you will be able to enter into an agreement to lease a car, for work and personal use, at a discounted/below market rate.  

Please note; (i) for insurance purposes, drivers of lease vehicles, pool or hire cars must have had a driving licence for over 12 months (ii) Drivers using their own car must have insurance for work related travel; and (iii) all work mileage is paid for in accordance with the allowances in place, as amended from time to time.

Working pattern: 

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.  Due to the nature of the work, there is no set working pattern, but you may be required to work some evenings and Saturday mornings as part of your working week.

Duties may include:

• Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered. 
• Completing related paperwork and accurately receipting monies received.
• Serving committal orders/warrants.
• Serving Court documents personally.
• Inputting data and responding to e-mails. 
• Conveying prisoners to Court and attending in court when required.
• General administrative duties
• Processing of cash payments with regard to propriety and security of monies. 
• Dealing with queries in person, by post and over the telephone.

Key Responsibilities:

Duties may include:

• Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered. 
• Completing related paperwork and accurately receipting monies received.
• Serving committal orders/warrants.
• Serving Court documents personally.
• Inputting data and responding to e-mails. 
• Conveying prisoners to Court and attending in court when required.
• General administrative duties
• Processing of cash payments with regard to propriety and security of monies. 
• Dealing with queries in person, by post and over the telephone.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. 

Essential Skills and Experience:

We’re looking for a highly motivated candidates who meet the following essential criteria:

• Excellent interpersonal skills, enjoy interacting with colleagues, members of the public and external stakeholders
• Are flexible, adaptable and creative in solving problems and dealing with change
• Are able to successfully perform a range of multi-skilled duties
• Have a strong sense of personal ethics and integrity
• Are able to confidently manage potentially difficult and challenging situations
• Can demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team
• Have leadership potential or demonstrated leadership ability
• Think in an objective and analytical manner
• Are robust at enforcing UK law whilst maintaining professionalism and sensitivity

Application Process:

To apply for this position please complete the online application form ensuring you submit the following application document:

• Statement of Suitability:

Provide a 500-word Statement of Suitability outlining the personal skills, experience, strengths and behaviours you could bring to HMCTS. Please refer to the Key Responsibilities and Essential Skills & Criteria

If selected for interview, please note these may be required to be conducted via video conference. At interview stage you will be also tested, via verbal questions, against the following:

• 3x Success Profile Behaviours (Level 1)

Working Together / Communicating and Influencing / Delivering at Pace

• 2x Success Profile Strengths

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 1), can be found at:

https://www.gov.uk/government/publications/success-profiles 

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Location:

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc or regular basis at other local HMCTS sites / courts.  Where applicable, associated travel cost / time will be applied in line with organisational policies.  

Terms & Conditions:

Working Hours / Pattern: 

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be treated fairly and, on a case-by-case basis in accordance with the MoJ’s Flexible Working and Equality policies.

Flexible working options

HMCTS offers a flexible working system in many of its offices. However, please note that this role is not suitable for hybrid working.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy. 

Recruitment and Retention Allowance (London) £300.00 per annum

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Licences
Driving is an essential part of the job role and in order to apply you must: Be fit to drive and have a valid EU or UK Driving licence with fewer than 6 points and must have no pending convictions; Have not had any drink-driving convictions and no pending convictions. Have access to and be able and ready to use your own car for work purposes. After completion of your probation period, you will have the option to take part in the Department’s car leasing scheme- via which you will be able to enter into an agreement to lease a car, for work and personal use, at a discounted/below market rate.

Please note; (i) for insurance purposes, drivers of lease vehicles, pool or hire cars must have had a driving licence for over 12 months (ii) Drivers using their own car must have insurance for work related travel; and (iii) all work mileage is paid for in accordance with the allowances in place, as amended from time to time.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Interview expected to commence 17th Nov 2023

22/11/2023, 23:55 hours.

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 80315.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.


Application form stage assessments

Experience
Statement of Suitability - 500 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Behaviours
Working Together
Communicating and Influencing
Delivering at Pace
Strengths may also be assessed at interview but these are not shared in advance.
Any candidate who has been assessed as being appointable to the role they applied for may be offered a similar, lower grade role, if one is available. Furthermore, any candidate who has just missed meeting the criteria for a particular role, may be appointed to a similar role at a lower grade if such a role is available, and if they have been assessed as meeting the criteria for the lower grade role. These appointments will also be made in merit order.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.