80836 - Corporate Business Continuity and Resilience Team - Resilience Officer
Position Corporate Business Continuity and Resilience Team – Resilience Officer
Contract Type Permanent
About the Department
The Ministry of Justice (MoJ) is a major government department, working to protect and advance the principles of justice. One of the largest government departments, we employ around 70,000 people, with an annual budget of approximately £9 billion. Each year, millions of people use our services across the UK – including at 500 courts and tribunal centres, and 133 prisons in England and Wales. We are making a difference, and you could be part of it.
About the Team
The Departmental Operations Centre (DOC) operates across the entire department, as well as working with other government departments, to deliver high quality business continuity, resilience, and crisis management work – all of which help to make the department and our services stronger.
This support role sits across both of the DOC’s teams – the Corporate Business Continuity Team and the Resilience Team. Both teams work to ensure that the MoJ’s critical services can withstand unexpected shocks and disruption. We work with colleagues responsible for the operation of prisons, courts, probation, and headquarters functions – as well as directly supporting ministers, the Permanent Secretary and the Executive Committee. In addition to the day-to-day work, the team are also trained to support the department’s response to crises and incidents – which will often see them working with departments like the Cabinet Office.
We are a highly engaged team, investing in ourselves through learning and development, promoting health and wellbeing, and putting the individual first.
Everything we do is underpinned by an open and inclusive culture, within which staff feel confident in bringing their whole selves to work. We encourage continuous improvement, innovation, and constructive challenge. We are looking for enthusiastic people who are willing to learn and develop in this exciting role - you will receive all the help, advice and training necessary to succeed
Job Description, Duties and Responsibilities
Purpose of role
Organisational Resilience gives an organisation the ability to be ready for, and respond and adapt to, an incident or sudden change - it’s about being prepared and bouncing back.
The Corporate Resilience Team leads on resilience activity for the department, ensuring that necessary steps are taken to respond to key external threats, including those listed on the National Risk Register such as a pandemic, a national failure of the electricity transmission system, or severe space weather. The team enables the sharing of information on external threats and assists with implementing the UK Government Resilience Framework across the department.
This role will work closely with a second Resilience Officer and will share a range of responsibilities and tasks that support the Resilience Team in establishing and growing the concept of organisational resilience across the department. This will include developing new tools and approaches, as well as ensuring that information on a range of external risks is available to relevant colleagues from across the department, enabling them to assess potential impacts and prepare as necessary. This post will also play a key role in cross-justice system assurance activity and exercising.
Responsibilities will include:
You will have the opportunity to lead on and contribute to a number of projects with lasting impacts upon the department. The primary areas you will be working on are:
Planning for High Profile External Risks
• Working with resilience teams across MoJ’s agencies and ALBs to develop and improve the organisation's resilience framework and systems, including developing new tools and resources for sharing best practices with other organisations.
• Developing emergency preparedness plans and guidance for identified risks and catastrophic impacts, and ensuring these are reviewed in a timely manner.
• Working independently in developing training materials, conducting exercises, and providing support during periods of disruption.
Enabling Use of Intelligence on External Risks
• Ensuring that intelligence on external and chronic risks is accessible to those who need it, presented in an engaging way and updated in a timely manner.
• Identifying and implementing digital tools that can change how data and information is viewed and used, and then ensuring that colleagues across business areas are trained to use it.
• Monitoring and reporting on key resilience and risk indicators. This will involve collecting and analysing data on key resilience metrics, such as the time it takes to recover from a disruption or the number of incidents that occur.
Providing Assurance on the Department’s Resilience Position
• Play a key role in the development and maintenance of an effective resilience monitoring process. This involves developing and deploying systems to track and measure the organisation's resilience performance.
• Supporting business areas with assessing and prioritising areas for development in their resilience approaches. This may involve conducting risk assessments, developing remediation plans, and providing training and support.
Engaging with Business Areas
• Lead on engaging with key business stakeholders to act as a subject matter expert to provide advice and guidance, and to promote resilience and implement the departmental resilience policy in line with any standards issued by the Cabinet Office and profession leaders.
• Running a programme of resilience-related work, working with partner organisations, to strengthen the response of the whole criminal justice system.
Skills and Experience
• You should be able to demonstrate an ability to collect data and information and present it in an accessible way suitable for different audiences.
• Have the ability to communicate clearly and effectively with stakeholders across all levels of a business, both verbally and in writing.
• Have the ability to build rapport, tailor your approach depending on the audience and to manage expectations, particularly with senior stakeholders, in a confident and constructive manner.
• You will be able to provide stakeholders with clear direction, visibly championing the importance and objectives of organisational resilience.
• You will be confident in managing your own workload and in making effective decisions using your own initiative to work towards, and shape, the delivery of key objectives and projects.
• Have the ability to deliver a first-class service, including understanding the needs and importance of stakeholders and collaborating with colleagues to achieve quality outcomes. Delivering to a very high standard, paying attention to detail.
• Be able to demonstrate the ability to work in a fast-paced environment and play a key supporting role in a variety projects and initiatives whilst maintaining high standards.
• The role will require some travel nationally and this may involve occasional overnight stays.
• The post holder must have or be willing to apply for National Security Clearance at SC level.
• Changing and Improving (Lead Behaviour)
• Working Together
• Communicating and Influencing
• Managing a Quality Service
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
The MoJ offers a range of benefits:
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Mojfirstname.lastname@example.org);
- To Ministry of Justice Resourcing team (email@example.com);
- To the Civil Service Commission (details available here)
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
14/11/2023, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
To communicate clearly and effectively with stakeholders across all levels of a business, both verbally and in writing. To build rapport, tailor your approach depending on the audience and to manage expectations, particularly with senior stakeholders, in a confident and constructive manner. To provide stakeholders with clear direction, visibly championing the importance and objectives of organisational resilience.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
This Vacancy is closed to applications.