83086 - Promotional Assessment Co-ordinator

The national salary range is £27,223 - £28,613, London salary range is £31,169 - £32,760. Your salary will be dependent on your base location
12 Months
Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location.
Full Time, Part Time, Part Time/Job Share, Flexible Working
Human Resources

Grade: Band D    

Position in Organisation or Team: Reports to Higher Psychologist, National Assessment Team    

Location & Terms of appointment: National/Permanent

Role purpose and summary

To assist the Lead for Assessments and the team by providing psychological support to develop Organisational Capability by translating the Capability and Assessments Strategy into a plan that delivers effectively across the MoJ Family. This include ensuring that all assessments adhere to professional psychological guidelines, testing best practice and the highest ethical standards contributing towards an integrated model for organisational development.  
 This includes:   
•    Providing psychological support in the development and delivery of high-quality promotional assessments and selection procedures. This includes the assessment processes across the Leadership, Talent and Capability portfolio, with the aim of the MoJ becoming a beacon of learning and continuous professional development.  

•    Supporting the design of assessment materials and processes for internal staff promotion accreditation, or placement onto fast-track or leadership programmes.  

•    Effective collaboration and engagement with a range of stakeholders at all levels and across boundaries including working with other Government departments and agencies as appropriate to support civil service alignment of leadership, talent and capability activities.  Including supporting decision making, managing stakeholder/customer expectations, and persuading and influencing others who are likely to prefer alternative options or approaches.   

•    Contribute to the development and delivery of psychological research, and continuous improvement activities within the Directorate, utilising knowledge of the latest capability theories and thinking and identifying appropriate opportunities to ensure that we are continually investing in new innovative ways and methods of developing and accessing our people.   

•    Advise the Leadership, Talent and Capability Team, on areas related to psychological assessment at work, training and development, and leadership.  

•    Striving for excellence in a dynamic and creative way, open to working in a collaborative, iterative way that gets the best from the team whilst working at pace 

Impact role has on organisation:

The Promotional Assessments Co-ordinator role is a specialist role that supports the deliverables within the Capability plan that require Occupational Psychology knowledge, theory and practice e.g. developing, designing, and delivering of promotional assessments across the MoJ family to support the development of leadership skills and practices, ensure effective progression processes, strengthen individual and organisational capability and support continuous improvement and growth across the MoJ family and its 80,000 members of staff. 

Key Accountabilities, responsibilities, and deliverables:  

•    Manage the National Assessment Team functional mailbox for all assessment related queries, acting as the first point of contact for all candidates applying for promotion.

•    Lead the design and implementation of communication channels for the National Assessment Team (including Newsletter, assessment guidance for candidates, Intranet).

•    Support the data/statistical analysis of all assessment results, including compiling candidate assessment results for review and sign-off by Head and Director of Assessments; writing and sending of results letters, and input to the production of technical assessment (adverse impact, item analysis) and comprehensive candidate feedback reports.    

•    Maintain and design accurate, secure and confidential results and accreditation databases.  

•    Assist with all aspects of selection and assessment as required including assisting with the design of development portfolios, job analysis interviews and focus groups and contribute to reports, the completion of Equality Analysis for assessments and portfolio, initial quality review of assessment measures, production of behaviourally anchored scoresheets for all levels of assessment – provided by the lead designer and gather and cleanse data for adverse impact analysis.

•    Co-ordinate volunteers and staff for job analysis, desk topping, bench-testing and training weeks for new assessments, including keeping an up-to-date spreadsheet of volunteers for future assessments, diary requests. 

•    Manage the Reasonable Adjustments process for assessments, in line with internal policy, legal regulations and psychological principles including logging reasonable adjustment scheme queries/applications from candidates and support and agree appropriate and reasonable adjustments (in line with the Equality Act) through assessment under the supervision of a Chartered Psychologist, to ensure that candidates/learners not put at a disadvantage in any assessment.   

•    To support and assist with the design of focused feedback solutions (including sending out detailed and comprehensive feedback reports to candidates and reviewing assessment feedback from candidates) and learning and development interventions.

•    To support and assist with the design and delivery of comprehensive training packages for training of assessors, role players and induction of new staff.  

•    Research best practice and latest thinking utilising stakeholder feedback and lessons learnt to continuously improve and pursue excellence and credibility across MoJ. 

•    To assist with and support relevant research activities to ensure that the design of all assessment material reflects best practice. 

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to undertake additional tasks commensurate with their grade.

Knowledge, Skills and Experience incl. qualifications


Ability to analyse and research information to support decisions. 
Ability to critically evaluate information.  
Ability to work with customers to understand their needs and expectations. 
Ability to effectively prioritise and deliver several projects simultaneously. 
Track record of building and maintaining lasting stakeholder relationships.

Working knowledge of statistics and competent in using SPSS (Statistical Programme for Social Scientists). 

Have an in‐depth understanding of the Equalities Act legislation, including building and maintaining an understanding of disabilities and health conditions.

Experience of working in a flexible, agile environment, working to tight deadlines and ability to plan ahead to ensure that the portfolio is developed to meet changing operating requirements.


Teamwork and collaboration; leadership, professionalism and strong work ethic
Strong organisational and planning skills, presentation skills, oral and written communication skills.
Utilise a high degree of autonomy and working on your own initiative.


Knowledge and understanding of selection and assessment processes and tools.  

Experience of delivering training/presentations.

Application process

You will be assessed against the Civil service success profiles framework.

Please provide examples of how you have met each of the behaviours below:

•    Managing a Quality Service (lead)
•    Delivering at Pace
•    Making Effective Decisions

Please prepare a statement of suitability (max 1000 words) to provide evidence of the below essential criteria:

•    Evidence of essential criteria listed in the essential part of the Knowledge, Skills and Experience incl. qualifications section above.

Selection process details:  If the number of applications exceeds expectations, an initial sift will be undertaken using the lead behaviour of Managing a Quality Service. 

We may consider any evidence within the application form that demonstrates meeting the desirable criteria as set out in the job description. This will only be after essential criteria is scored and where there is a need to differentiate between closely scored candidates. We are unable to provide feedback to those candidates who are unsuccessful at the sifting stage.  

Interview:  If successful at the sifting stage, the final stage will consist of an interview and a pre-prepared presentation. More information will be shared regarding the presentation question upon interview invite.
During the panel interview, you will be asked behaviour-based questions (on the below behaviours) to explore in detail what you are capable of and to explore your knowledge and experience relevant to the job role. Interviews will take place via MS Teams.  Interview feedback (on request) will be provided. 

Success Profiles Behaviours - the following behaviours will be assessed during the interview process:

•    Managing a Quality Service
•    Changing and Improving 
•    Communicating and Influencing 
•    Making Effective Decisions 

As part of continuous professional development, the successful applicant will be offered the opportunity to apply for the Business Administrator Level 3 Apprenticeship which is a 15-month blended learning programme. Time and support to complete the qualification will be provided.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Expected to commence from the end of February 2024

19/01/2024, 23:55 hours.

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 83086.
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Application form stage assessments

Managing a Quality Service - 250 word limit
Delivering at Pace - 250 word limit
Making Effective Decisions - 250 word limit
Statement of Suitability - 1000 word limit
A sift based on the lead behaviour, Managing a Quality Service, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

Interview stage assessments

There is 1 interview stage for this vacancy.
Managing a Quality Service
Changing and Improving
Communicating and Influencing
Making Effective Decisions
Additional Assessment(s)

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.