83266 - HR Training Lead

The national salary range is £32,827 - £35,678. London salary range is £37,174 - £40,403. Your salary will be dependent on your base location
12 Months
Full Time, Part Time, Flexible Working
Human Resources

Job Title    HR Training Lead
Grade     HEO
Business Group    CS HR Casework – Supplied by MoJ Casework Team
Directorate    MoJ Human Resources
Team    CSHR Casework Team
Location    National 
Last Update    22/12/2023

Team Overview

Civil Service HR Casework Service (CS HR Casework Service) (supplied by MoJ) is the preferred supplier of HR Casework for small and medium sized Government Departments. To date, CS HR Casework Service (supplied by MoJ) is responsible for delivering a service to over 40 Government Departments, covering over 38% of the Civil Service’s headcount.
The Service is delivered both remotely and face to face. CS HR Casework Service provide professional advice and guidance on employment law, HR policy and non-transactional processes to managers for cases/queries within the scope of our service offering.
The service also provides a HR Technical Consultancy Service which delivers required outcomes as well as bespoke interventions designed to achieve sustainable high performance and cultural change.

These teams are supported by an Operational and Development and Project and Technical team. Together we are a high performing service which is recognised across government and through our many prestigious awards. 

Job Summary

The HR Training Lead will work within the HRTC Team. The HR Training Lead will have responsibility for the delivery of expert HR consultancy solutions to our internal and external clients. They will be required to proactively build and maintain strong working relationships with key stakeholders and partners within the CS HR Casework Team and across the Civil Service, to contribute to the design and delivery of people and organisational development strategies and the continuous improvement of the HR Technical Consultancy service itself. The management of change in support of the organisation’s strategic and operational plans is central to this role. 

Responsibilities, Activities and Duties

•    Contribute to the operational delivery and roll out of our HR Technical Consultancy service, working in partnership with a diverse group of stakeholders including MatchFit®, HR Case Managers and the wider HR Technical Consultancy team to achieve sustainable high performance and cultural change across our current and prospective client base.
•    Completion of a HR Case Audit and bespoke culture survey, highlighting trends relating to HR/ Casework activity at allocated business areas and identify key interventions that will cultivate sustained high performance and a cultural step change.
•    Build and maintain excellent relationships with clients, colleagues and stakeholders and third-party providers.
•    Lead on the delivery of HR Technical interventions either virtually or in person as required (full training provided). These interventions have been designed to help build management capability and confidence across a range of HR areas. 
•    Support HRTC colleagues with the delivery of the phenomenological interventions that are designed and tailored to each business area that uses the HRTC service (full training provided).
•    Responsible for keeping milestone plans up to date, capturing delegate feedback, producing dashboards, and presenting these back to clients.
•    Adopt a continuous improvement mindset by supporting with the review of existing interventions, as well as the design of new topics using learning and development best practice.
•    Contribute to the completion of the analysis and end of programme reports, making clear recommendations based on the information available to you e.g. statistics, observations, learning outcomes etc. 
•    Attend stakeholder review meetings, providing insight as required. 
•    Support the development and delivery of the CS HR Casework learning and development offering, working closely with stakeholders both internally and cross government.
•    Ad-hoc responsibilities within projects, different work-streams and other CS HR Casework teams.


•    Working Together  
•    Delivering at pace
•    Seeing the Bigger Picture 
•    Communicating and Influencing
•    Managing a Quality Service 
Please refer to the CS Behaviours framework for more details at this grade:

Essential Knowledge, Experience and Skills

•    Presentation skills with ability to bring topics to life and engage participants
•    The ability to interpret and assimilate information - gathering facts, sifting information, and relaying information in an understandable format.
•    Experience of working with internal and external stakeholders (including sensitive and complex issues) – e.g. clients, senior stakeholders and HR Business Partners.
•    You will have strong face to face and video conference/telephone communication skills, with the ability to utilise active listening and influencing skills to achieve successful outcomes. 
•    The confidence to cultivate group discussion and challenge whilst maintaining the required pace of the session and remaining on topic.
•    Experience of working to deadlines – Critical for delivery of complete programme
•    Collaborating with colleagues and third parties to successfully achieve shared objectives 
•    Demonstrating resilience, adaptability, mental agility, and emotional intelligence
•    Foresight – (predicting likelihood, seeing, and escalating potential risks)
•    Experience of using the Eventbrite and the Microsoft Office 365 suite of products, including MS Teams, Excel, MS Forms, PowerPoint and SharePoint or aptitude to learn.

Desirable Knowledge, Experience and Skills

•    HR and Employment Law knowledge
•    Experience of facilitating workshops or the aptitude and ability to deliver them.


•    Minimum CIPD Level 5 or desire to work towards 

Security Clearance

•    At least CTC level clearance


•    The job holder must be able to travel with some overnight stays required.
•    Meetings may take place throughout the UK.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Expected early to Mid February 2024

24/01/2024, 23:55 hours.

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 83266.
Counter-Terrorism Check (CTC)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Application form stage assessments

Statement of Suitability - 750 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Working Together
Delivering at Pace
Seeing the Big Picture
Communicating and Influencing
Managing a Quality Service
Additional Assessment(s)

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.