83658 - HR Performance Manager - HMP Humber

£32,827 - £35,678
12 Months
North East
HM Prison Humber, HU15 2JZ
Fixed Term
Up to 9 months
Full Time
Human Resources

***Please note: Permanent Civil Servants will be loaned out as opposed to offered a FTC, therefore please seek agreement from your line manager before applying for this role. Candidates placed on a merit list may be offered posts in either Prison, Probation or HQ.***

Overview of the Role

The Ministry of Justice (MoJ) is responsible for everything that goes into running the UK’s criminal and civil justice systems, creating the foundations for a safe, fair and prosperous society. We are one of the largest government departments with over 88,000 staff based across England and Wales. We are responsible for 500 courts and tribunals, 122 prisons, the policies underpinning the system and much more. 

People Group supports the organisation by enabling its people to be the best that they can be. We are continuously reviewing and enhancing the services we provide to ensure the delivery of high-quality services for our customers. MoJ People Group has over 1,400 committed and capable professionals delivering people services across the Justice family. At the heart of delivering these services are our people.

With a passion for People Management and a desire to build an HR generalist foundation for a future career, the post holder will work closely with the Associate HR Business Partners and HR Business Partners on critical people priorities across their business area. 

The role involves a proactive approach to problem solving and enabling the business to find solutions to HR challenges.  The postholder may be working across any number of portfolios across the employee life cycle to support the business to tackle high priority people challenge, needing to work at pace to execute targeted action plans.

The post holder may be supporting a number of business areas and may be called upon to support regional projects across areas of the business.

As a qualified (or aspiring) HR professional, the post holder will use a combination of generalist knowledge, personal skills and experience to work alongside the business.

Responsibilities, Activities and Duties:

Supporting an area of the business with wide ranging people issues, will need to have impact, appraising, assessing and adapting to a wide range of issues on a day-to-day basis and developing options to maintain or deliver on a particular people priority or number of people priorities. 

Dependent on people priorities may be working on a particular people priority or priorities over more than one business area or may be deployed to work with a specific business area.

Role holder will have autonomy to make decisions within their discrete area of work to utilise appropriate resources across the business and People Group, using initiative and strong communication skills.

Interpreting HR advice which may require follow up questions or discussion to understand the wider impact of the issue.

Decisions might involve considerable discretion but will be constrained by policy and best practice. 

Analysing HR data and applying understanding to decide on an appropriate intervention or course of action.

Considering sensitive or multiple opposing opinions to establish facts; establishing the best approach; determining appropriate methodologies; analysis to ensure quality and application of results.

Exercise judgement and make decisions based on their own interpretation.  Details may be unclear and require further investigation.

Required to maintain team relationships by supporting others, contribute to team decisions and use initiative to solve problems.

Contribute directly to the achievement of people delivery plans and people priorities, to include but not exclusive to:

  • Supporting the business to reduce absence
  • Supporting the business to build management capability, including direct delivery of management upskilling
  • Supporting the business in the implementation of employee life cycle activity (Performance Management, Employee Engagement)
  • Supporting recruitment and retention drive including direct delivery of management upskilling / L&D? [BD1] [BD1

Behaviours & Strengths (for Recruitment/Success Profiles):

You will need to demonstrate your skills and experience against the following criteria:


Changing & Improving

  • Work with others to identify areas for improvement and simplify processes to use fewer resources.
  • Clearly explain the reasons for change to colleagues and how to implement them, supporting individuals with different needs to adapt to change.
  • Take managed risks by fully considering the varied impacts changes could have on the diverse range of end users.

Communicating & Influencing

  • Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. Share information as appropriate and check understanding
  • Self-starter with drive and energy, strong interpersonal skills and a team-centric and collaborative way of working.
  • Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.

Managing a Quality Service

  • Develop, implement, maintain and review systems and services to ensure delivery of professional excellence.
  • Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money.
  • Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements.

Delivering at Pace

  • Promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation.
  • Regularly monitor your own and team’s work against milestones.
  • Act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.

Essential Knowledge, Experience and Skills:


  • Previous experience of an HR delivery role.
  • The ability to confidently build and manage a diverse range of relationships, including with senior stakeholders.
  • Excellent communication skills, both in verbal and written formats.
  • Ability to analyse and understand data and apply analytics to business delivery.
  • The ability to manage competing priorities and deliver at pace against tight deadlines

Desirable Knowledge, Experience and Skills:

  • Previous Experience of working in a HR team within the Civil Service and an awareness of the wider CSHR operating model.  
  • Experience of HR consultancy work or other service delivery based on a Customer Relationship Model. 


You will hold a Level 5 Associate Member CIPD or equivalent or willing to work towards

Security clearance required:

Security clearance will depend on the environment and may include a requirement of CTC, SC, DBS

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Interview dates to be confirmed

02/02/2024, 23:55 hours.

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 83658.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Application form stage assessments

Working Together - 250 word limit
Making Effective Decisions - 250 word limit
Managing a Quality Service - 250 word limit
Delivering at Pace - 250 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Working Together
Making Effective Decisions
Managing a Quality Service
Delivering at Pace
Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.