83858 - Commercial Manager - Procurement / Contract Management

The national salary range is £39,868 - £43,535, London salary range is £45,824 - £50,039. Your salary will be dependent on your base location
12 Months
Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location.
Full Time, Flexible Working
Commercial, Procurement and Contracts Management

Job Description

Job Title:                  Commercial Manager

Job Grade:               SEO               

Reporting to:           Senior Commercial Manager

Job Location:          National (click here to find your nearest location)

Contract Type:       Permanent

Business Area:      MOJ – Commercial & Contract Management Department

Type of role:           Procurement , Contract Management

Working pattern:    Flexible working, Full-time

Number of Posts:   1


The Ministry of Justice (MoJ) is a major government department, at the heart of the justice system. Responsible for courts, prisons and probation services, we work to ensure sentences are served and offenders are given rehabilitation opportunities to become law-abiding citizens.

The Ministry of Justice (MoJ) has one of the largest and most complex spend profiles in central government. The Commercial and Contract Management Directorate (CCMD) is responsible for coordinating procurement and contract management across the MoJ, its agencies and non-departmental public bodies.

The MoJ spends £6.7bn a year and manages over 1000 active contracts, all of which are sourced and managed by CCMD. We are running some of the most groundbreaking programmes such as Prison Reform and His Majesty’s Courts and Tribunal Service Reform. The scope of our contracts ranges from building, maintenance and the operation of Prisons, Courts and Young Offender establishments through to food for prison dogs. The directorate also buys and manages contracts for feeding up to 80,000 prisoners, the secure escorting of prisoners from numerous establishments based around the country and translation services.

CCMD is organised into category teams, each with an interesting portfolio of contracts and diverse customers and suppliers to manage. We also have systems, programme management office, supplier relationship and risk management teams who work across all areas.


Portfolio – Rehabilitation Services - Prison Education

Prison Education can transform lives and is shown to dramatical reduce reoffending, working in the commercial prison education team will give you an opportunity to contribute to this rewarding work and develop your commercial skills as part of a supportive high performing team.

The Prison Education category team is responsible for approximately £152m of spend per year and works with HMPPS to manage the outsourced education contracts ensuring delivery of the contracts and high-quality education.  The team is also procuring the next generation of education contracts and will lead commercially in exiting current contracts, whilst mobilising new services from 2025.

This role will have a breadth of interest and give a real opportunity to join a well-established team working closely with local prison educational teams, Operational and Policy colleagues to support the rehabilitation of prisoners, reducing rates of re-offending and contributing measurable social value to society.

We are seeking a Commercial Professional with the right personal qualities – enthusiasm, energy, proactivity, collaborative, prepared to work as part of a team and under their own initiative and to be flexible and adaptable in a demanding environment.

This post provides a great opportunity to learn new skills and knowledge whilst contributing to the delivery of a high profile programme.

Key Responsibilities

Reporting to a Senior Commercial Manager, the post holder will be responsible for leading on commercial activity for HMPPS Prison Education for procurement and contract management including but not limited to:

  • Leading end to end sourcing activity including pre-procurement activity, requirements definition, strategy development, market engagement and producing the invitation to tender pack (including specification, technical and financial evaluation and contract drafting)

  • Leading contract implementation and management activity, working closely with stakeholders to deliver mobilisation, performance management, contract variation, negotiation and exit activity.

  • Further defining scope of mobilisation activity, key milestones and commercial advice regards risks, dependencies and opportunities in order to achieve successful exit and mobilisation.

  • Strategy development at contract level, using business acumen and market insight to drive commercial opportunities to deliver continuous improvement, value for money and/or savings.

  • Preparation and development of the Commercial contract strategy, engaging with stakeholders to develop and capture requirements.

  • To enable the Commercial elements of the Cabinet Office approval.

  • To develop and lead Commercial tender activity on the Jaggaer/Bravo eProcurement platform.

  • Providing professional commercial advice and contribute to develop supplier relationships in partnership with HMPPS

  • Liaison and developing the relationships with key stakeholders such as Prison Education Contract Management (CMT), Finance, Legal and Policy Teams

  • Analysing market, spend and performance data and presenting this to support commercial activity.

  • Provide professional commercial advice and contribute to develop supplier relationships in partnership with HMPPS.

  • Provide commercial oversight of supplier performance.

  • Ensure contract compliance by maintaining the obligation tracker and ensure compliance with Cabinet Office guidance and new legislative requirements.

  • Commercial management of Education Contracts, including developing and managing contract variations and change governance process.

  • Contribute to managing supplier performance ensuring a consistent approach across all Prison Education arrangements, including application of improvement notices/financial penalties (i.e. service credits) for under-performance.

  • Contribute to identify and manage risk for the Authority, including developing and implementing mitigation strategies.

  • Support the operational contract managers to deliver and maintain their contract plans.

  • Provide professional commercial service to all relevant stakeholders, operating at all times as an ambassador within CCMD and the wider commercial profession

  • Supporting the Senior Commercial Manager and leading on activities which support the development of category management procedures, tools and ways of working

  • Comply with all Departmental controls relating to commercial practice and otherwise, including strict adherence to delegated authorities, and ensure that staff do the same.

  • May include line management responsibilities of Commercial Band C and / Band B roles.

Person Specification

Essential Criteria:

  • Experience creating and delivering sourcing exercises end to end (from identification of business need through to award and mobilisation).

  • Delivery and management of procurement materials (e.g. procurement strategies, specifications, evaluation criteria).

  • Experience of contract management in a commercial environment.

  • The ability to successfully influence senior internal and external stakeholders.

  • The ability to use your judgement to take a considered approach to situations and tasks.

  • Experience of seeking out and analysing information, and making evidence-based decisions.

  • Excellent written and oral communication skills you will be a team player who leads by example.

  • Experience of working with multiple stakeholders to problem solve and achieve positive outcomes.

Desirable Criteria:

  • Awareness of public sector procurement legislation including EU Rules and UK interpretations;

  • Working knowledge of Procurement Systems, e.g. Oracle (ERP) and/or Jaggaer (Bravo)

  • Experience of procuring goods and services, and/or role specific with regards to technology services or raw materials

  • Contract Management experience

  • The ability to drive improved outcomes by influencing and developing the market.

  • Relevant category knowledge and/or industry experience

Application stage (Sifting):

An initial sift will be performed against the following elements:


  • CV

  • Statement of Suitability -1250 words

If shortlisted, you’ll be invited to an interview and will be assessed on the selected success profile elements at the interview stage. Please carry a valid proof of Id that has your photo on it (passport, BRP, driving licence etc) at the interview.

Interview stage:

There is one interview stage for this vacancy and as part of the interview process you will be required to provide evidence on the following:


  • Managing a Quality Service

  • Seeing the Big Picture

  • Delivering at Pace


Candidates who are invited to interview will be required to give a 10-minute presentation as part of the interview process, the presentation topic shall be given at the interview stage.

Strengths may also be assessed at interview.

Please also refer to the People Standards for the profession (Associate Commercial Lead) – Attributes for Government Commercial Professionals – Section A: Judgement and Leadership. [https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/984460/__Government_Commercial_Function__GCF__People_Standards_for_the_Profession_Version_3.0_.pdf 

Please use STAR approach to structure your examples.

  • Situation – Describe the situation you found yourself in and what happened.

  • Task – The Hiring Manager will want to understand what you tried to achieve from the situation that you found yourself in.

  • Action – What actions did you take and how did you do it. Make sure to use “I”, not “we” to explain how your actions lead to a result.

  • Result – Use facts and statistics to demonstrate the results that your actions produced. Explain whether it was a successful outcome, and if not, what you learned from the experience.

Further information on the Success profile elements can be found on Success Profiles - GOV.UK (www.gov.uk)

New entrants are expected to join on the pay minimum. Higher starting salary and / or Recruitment & Retention Allowance (RRA) may be available for successful candidates with exceptional skills and experience.

We will consider applications from non-qualified candidates, who are willing to develop and work towards a recognised qualification in order to meet the full requirements of the role.

The specialist allowance may apply to suitably qualified candidates (CIPS, World CC or any other Commercial Professional Qualification).

Further details can be provided during the recruitment process.

We will consider applications from non-qualified candidates, who are willing to develop and work towards a recognised qualification in order to meet the full requirements of the role.

The specialist allowance may apply to suitably qualified candidates (CIPS, World CC or any other Commercial Professional Qualification).

Further details can be provided during the recruitment process.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Expected W/C 4th March 2024

14/02/2024, 23:55 hours.

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 83858.

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

  • You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
  • You were studying abroad
  • You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Application form stage assessments

Statement of Suitability - 1250 word limit

Interview stage assessments

There is 1 interview stage for this vacancy.
Managing a Quality Service
Seeing the Big Picture
Delivering at Pace
Strengths may also be assessed at interview but these are not shared in advance.
Additional Assessment(s)

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

This job is broadly open to the following groups:

· UK nationals

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

This Vacancy is closed to applications.